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We've had a Couple of Issues...
Regular customers may have noticed a few little mistakes and/or slightly slower/less efficient service recently. I thought I should post an explanation now that things are (hopefully) all back to normal.
Back on 25th of July, I had a fairly serious accident (thrown from a horse), resulting in a broken right hand, a shattered left wrist and head injuries. I got back to work as soon as possible, but of course I've got a bit behind in everything I need to do.
Poor Kym (my body-piercer), had to run the shop as well as keeping up with internet orders (along with doing her own job of running the body-piercing and tattooing side of the business). She did an excellent job, but there are only so many hours in a day. Friends also helped when they could, but unless you know how everything works, it's not so easy!
To add to the problems, our site hosts were moving to a new server and experienced several technical issues, some of which I wasn't always here to pick up on.
We'd like to thank those who have understood our difficulties, and assure you that we'll always give the best service possible.
Cheers, Trish






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The latest Newsletter for Subscribers went out on Friday 16th July 2010. If you've subscribed but have not received your Newsletter, please email us and we'll see if we can fix the problem for you: info@everythingbutthebike.com.au
QUOTE OF THE MONTH
Remember, the greatest gift is not found in a store nor under a tree, but in the hearts of true friends. -- Cindy Lew


Many thanks to Desley & Rod for these photos of Desley's 650 Yamaha Custom fitted with Tank Strap & Fender Bib. We'll be stocking these for more makes and models ASAP! The saddlebags are EBTB Large Concho Bags purchased second-hand and modified to bolt-ons.

WHAT TH?!
(again thanks to Hughie)
We welcome contributions to the Notice Board! Send your events, pics etc. to info@everythingbutthebike.com.au
Here at EBTB, we strive to give the kind of service we'd like to receive ourselves, so it's always nice to get positive feedback. Here's some
customer comments...
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I must say I’m very impressed with your service, I ordered a pair of Johnny reb boots last Thursday at 2pm, and never imagined they would be here in time for fathers day, but to my surprise they arrived by lunch time the very next day.. thank you for the speedy delivery, I will be definitely be ordering from you guys again.. one very happy customer.. oh and by the way, he looks great in his new boots.. thanks again.
Nicole (Yamanto, Qld)
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Hi guys,
Recieved the suspenders today, thank you very much. A pleasure doing business with you.
Cheers
Mick (Craven, NSW)
Just wanted to say thanks for the quick delivery of my t shirts. I wore the ¾ sleeve shirt today and was complimented on how nice it was. I promptly wrote down your web address for the lady, so she will be having a browse and hopefully buy stuff from you. Living in the middle of nowhere gives one much appreciation of fast, efficient service.
Thanks again, Kerri (Moranbah, Qld)
Thanks again Steve.
Just a huge thank you for the donation for the Toy Run I attended on Sunday 13/12/09 in relation to the Salvation Army Christmas Appeal organised by Bikers Australia.
There were in accessof 250 bike on the ride and it was an enjoyable day.
A huge pile of goodies were collected and well received by the Salvo's at the conclusion of the ride. Bikers Australia collected around $560 from the bike display at Bunnings Bonnyrigg on 28 November 2009, and also raised a in excess of $2,500 selling raffle tickets on the day of the Toy Run, all of which was donated to the Salvo's as well.
Again, a huge thank you, and may your Christmas be a happy and joyous one this year.
Lou (Sydney)
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Hey guys
I have ordered from you guys every chrissy, headwraps for my dad, he now has started to expect them ha ha.. Just wanted to say your service is brilliant.
Thanks Heaps
Tammy (Elimbah, Qld) :-)
Have a safe & merry chrissy
Yet again your service has been, and is, second to none!
The goods were ordered last Thursday (19.11.2009) and arrived yesterday (23.11.2009).
And, just like every other time I have ordered something from Everything But The Bike, all was in order.
I have always been truly impressed with the reliability and swiftness of your service, and will continue referring you to my bike riding friends and colleagues.
Keep up the exceptional service ... I know I will be back.
Lou
St Clair, NSW
Thanks for the fast service. Dennis (USA)
Terry (Broken Hill, NSW)
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Hi Trish
My bracers arrived today,thank you.
That has to be about the fastest service I've ever had with an on-line purchase :)
Many thanks and they're great bracers
Great product and great service.
Don (Strathalbyn, SA)
Darren (Kalgoorlie WA)
- Yeah - back again for more.You folks rock - You have what I want & I get it quick.
Tony (Orange NSW)
BIG ED [ballogie]
Got my order in the mail yesterday and thanks again for the great service. The Ugly Fish shades wrap really well and should be a breeze to ride in.
Great products, great service, great prices!
Stay safe, Shaun (Hadfield, Vic)
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Hi there,
Just wanted to thank you for your great service I received on my first order from you last week. Products were everything I thought they would be. Well done, and I will certainly be watching your website in the future for more buys!! I will be recommending you to every person I know who rides.
Regards Pedro (Greenslopes, Qld)
I would just like to thank you for your extremely good and prompt
service. I've recently lost my hair to chemo and needed something to
cover up when I went back to class after the school holidays. Your
products are just the shot.
Thanks heaps
Natalie (WA)
Opened the two boxes as part of the first order you sent last night still a little nervous as to what we may have received from the other end of the country, sight unseen(apart from internet photos). I am absolutely rapt with the product received. It fit great, looked great, and is great quality. Your testimonial page reflected that you do a great job and our experience has been exactly the same. Thanks heaps.
Regards, Rick (Geelong, Vic)
The wet weather gear has arrived. Absolutely impressive customer service. I can't thank you enough. I have already and will continue to recommend your shop to my friends. Regards John (Brisbane)
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Hi Trish, thankyou very much for the very quick response in sending me my order.
The purple rose bag matches my leather jacket, ( which is why I just had to get it ), & 99% of my wardrobe is black, hence the pin "Bad girls wear black" suits me fine.
We were at your shop a couple years ago & I bought the Sexy Bitch pin.
Once again thankyou very much.
Will keep on checking the catalogue for more stuff.
Lyndell (Stanmore, Qld)
- Trish, email to say thankyou for your assistance with the exchange of my vest. The XL fits well. I hope you received the L we sent back O.K. Congratulations on the great customer service you have provided. Brad, Jindera, NSW
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Gday Trish, I have just recieved my package and i am very satisfied with the JB singlets there a top brand and as for the bag the misses is going to be rapped. !!! SO A HUGE THANKYOU TO YOU TRISH AND TO YOUR CREW !!!!!!!!! I WILL CERTAINLY BE DOING BUSINESS AND SPREADING THE WORD ABOUT YOU GUYS DOWN HERE IN THE FOOT HILLS OF MOUNT WARNING!!!! SO THANKS AGAIN CHEERS FESTER
- We'd like to thank everyone who takes the time to write to us.